How To Fix /SCMTMS/PLN_VSR_OL436 - Cannot assign stage &1; document &2 can't be used for customer pick-up

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_VSR_OL -

• Message number: 436

• Message text: Cannot assign stage &1; document &2 can't be used for customer pick-up

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PLN_VSR_OL436 - Cannot assign stage &1; document &2 can't be used for customer pick-up ?

  The SAP error message /SCMTMS/PLN_VSR_OL436 indicates that there is an issue with assigning a stage in the Transportation Management (TM) module, specifically related to a document that cannot be used for customer pick-up. This error typically arises in scenarios where the system is trying to assign a transportation stage to a document (like a delivery or shipment) that does not meet the necessary criteria for customer pick-up.
  Cause:
  
  Document Type Restrictions: The document (e.g., delivery, shipment) may not be of a type that is allowed for customer pick-up. Certain document types may have restrictions based on the configuration in the system.
  Stage Configuration: The stage you are trying to assign may not be configured to allow customer pick-up. This could be due to settings in the transportation planning or execution configuration.
  Missing or Incorrect Data: There may be missing or incorrect data in the document that prevents it from being used for customer pick-up. This could include missing customer information, delivery dates, or other relevant details.
  Status of the Document: The status of the document may not allow for customer pick-up. For example, if the document is already in a status that does not permit further processing.
  
  Solution:
  
  Check Document Type: Verify that the document type you are using is appropriate for customer pick-up. If necessary, consult with your SAP configuration team to ensure that the document type is set up correctly.
  Review Stage Configuration: Check the configuration of the stage you are trying to assign. Ensure that it is set up to allow customer pick-up and that all necessary parameters are correctly defined.
  Validate Document Data: Review the document for any missing or incorrect data. Ensure that all required fields are filled out correctly and that the document is in a valid status for processing.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  Debugging: If you have access to debugging tools, you may want to analyze the process flow to identify where the error is occurring and what specific conditions are causing the failure.
  
  Related Information:
  
  SAP TM Documentation: Review the official SAP Transportation Management documentation for insights into configuration and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may help you in troubleshooting, such as /SCMTMS/PLN for planning-related activities.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP TM for further assistance.