How To Fix /SCMTMS/PLN_VSR_OL429 - Keep the service level at src loc. and dest loc. identical

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_VSR_OL -

• Message number: 429

• Message text: Keep the service level at src loc. and dest loc. identical

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PLN_VSR_OL429 - Keep the service level at src loc. and dest loc. identical ?

  The SAP error message /SCMTMS/PLN_VSR_OL429 indicates that there is a mismatch in the service levels defined for the source and destination locations in the Transportation Management System (TMS). This error typically arises when the system expects the service levels for both locations to be identical, but they are not.
  Cause:
  
  Service Level Mismatch: The service levels assigned to the source and destination locations are different. This can happen if the service levels are not configured correctly in the system.
  Configuration Issues: There may be a configuration issue in the transportation planning settings that enforces identical service levels for certain routes or transportation lanes.
  Master Data Issues: The master data for either the source or destination location may not be set up correctly, leading to discrepancies in service levels.
  
  Solution:
  
  Check Service Levels: Review the service levels assigned to both the source and destination locations. Ensure that they are identical. You can do this by navigating to the relevant configuration settings in SAP TMS.
  Update Master Data: If there is a discrepancy, update the master data for either the source or destination location to ensure that both have the same service level.
  Configuration Review: Check the configuration settings in TMS to see if there are any rules or settings that enforce identical service levels. Adjust these settings if necessary.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to configure service levels correctly in TMS.
  Testing: After making changes, test the transportation planning process again to ensure that the error does not reoccur.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PLN for planning or /SCMTMS/LOC for location management to access the relevant settings.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.
  User Roles: Ensure that you have the necessary permissions to make changes to service levels and master data in the TMS.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP TMS for further assistance.