How To Fix /SCMTMS/PLN_VSR_OL284 - Service level at POD of type &1 does not match the given stages

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_VSR_OL -

• Message number: 284

• Message text: Service level at POD of type &1 does not match the given stages

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PLN_VSR_OL284 - Service level at POD of type &1 does not match the given stages ?

  The SAP error message /SCMTMS/PLN_VSR_OL284 indicates that there is a mismatch between the service level defined for a Point of Delivery (POD) and the stages that have been defined for the transportation process. This typically occurs in the context of SAP Transportation Management (TM) when planning transportation processes.
  Cause:
  
  
  Service Level Mismatch: The service level assigned to the POD does not align with the stages that are defined in the transportation planning process. This could be due to:
  
  Incorrect configuration of service levels in the system.
  Changes in the service level that have not been reflected in the planning stages.
  The stages defined in the transportation request do not support the service level assigned.
  
  
  
  Configuration Issues: There may be issues in the configuration of the transportation management system, such as:
  
  Missing or incorrect definitions of service levels.
  Incomplete or incorrect stage definitions in the transportation lanes.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the master data related to the POD, service levels, or transportation lanes.
  
  
  Solution:
  
  
  Check Service Level Configuration:
  
  Verify the service level assigned to the POD in the system. Ensure that it is correctly defined and matches the expected stages.
  Navigate to the relevant configuration settings in SAP TM and check the service level definitions.
  
  
  
  Review Transportation Stages:
  
  Examine the transportation request or planning document to ensure that the stages defined are appropriate for the service level assigned.
  If necessary, adjust the stages to align with the service level.
  
  
  
  Update Master Data:
  
  Ensure that all relevant master data (e.g., POD, service levels, transportation lanes) is correctly maintained and consistent.
  If there have been recent changes to service levels or PODs, ensure that these changes are reflected in all relevant documents.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring service levels and stages in SAP TM.
  
  
  
  Testing:
  
  After making changes, perform a test run to ensure that the error does not reoccur and that the transportation planning process can proceed without issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on service level configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP TM to better understand the configuration of service levels and transportation stages.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.