How To Fix /SCMTMS/PLN_VSR_OL216 - Missing pick-up or delivery window for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_VSR_OL -

• Message number: 216

• Message text: Missing pick-up or delivery window for &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PLN_VSR_OL216 - Missing pick-up or delivery window for &1 ?

  The SAP error message /SCMTMS/PLN_VSR_OL216 indicates that there is a missing pick-up or delivery window for a specific transportation order or shipment. This error typically arises in the context of SAP Transportation Management (TM) when the system is unable to find the necessary time windows for either picking up goods from a supplier or delivering them to a customer.
  Cause:
  
  Missing Time Windows: The most common cause is that the pick-up or delivery time windows have not been defined for the relevant location (e.g., vendor or customer).
  Configuration Issues: There may be issues with the configuration of the transportation management system, such as missing or incorrect settings for time windows.
  Master Data Issues: The master data for the business partners (vendors/customers) may not have the required time window information.
  Planning Parameters: The planning parameters set in the system may not align with the requirements for the transportation order.
  
  Solution:
  
  
  Define Time Windows:
  
  Go to the relevant master data (e.g., Business Partner, Location) and ensure that the pick-up and delivery time windows are defined correctly.
  You can do this in the SAP GUI by navigating to the relevant transaction codes (e.g., /SCMTMS/LOC for locations) and checking the time window settings.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP TM system to ensure that the time window settings are correctly configured.
  This may involve checking the transportation network settings and ensuring that the time windows are properly assigned to the relevant locations.
  
  
  
  Review Master Data:
  
  Ensure that the master data for the business partners includes the necessary time window information.
  If the data is missing, you may need to update the master data accordingly.
  
  
  
  Adjust Planning Parameters:
  
  Review the planning parameters used in the transportation order to ensure they are set correctly and align with the defined time windows.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring time windows in SAP TM.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: After making changes, perform tests to ensure that the error is resolved and that the transportation orders can be processed without issues.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.