How To Fix /SCMTMS/PLN_VSR_IL003 - Technical problem with remote connection to optimizer engine

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_VSR_IL -

• Message number: 003

• Message text: Technical problem with remote connection to optimizer engine

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/PLN_VSR_IL003 - Technical problem with remote connection to optimizer engine ?

  The SAP error message /SCMTMS/PLN_VSR_IL003 indicates a technical problem with the remote connection to the optimizer engine in the SAP Transportation Management System (TMS). This error typically arises when there are issues with the communication between the SAP system and the optimizer engine, which is responsible for performing complex calculations related to transportation planning.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the optimizer engine.
  Configuration Errors: Incorrect configuration settings in the SAP system or the optimizer engine can lead to connection issues.
  Service Availability: The optimizer engine service may not be running or may be down for maintenance.
  Authorization Issues: The user or system may not have the necessary authorizations to access the optimizer engine.
  Version Compatibility: There may be compatibility issues between the versions of the SAP system and the optimizer engine.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the optimizer engine. You can use tools like ping or traceroute to diagnose network issues.
  Verify Configuration Settings: Review the configuration settings for the optimizer engine in the SAP system. Ensure that the connection parameters (like host, port, etc.) are correctly set.
  Check Service Status: Verify that the optimizer engine service is up and running. If it is down, restart the service or contact your system administrator for assistance.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to access the optimizer engine. Check the roles and permissions assigned to the user.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to the SAP documentation for the optimizer engine and TMS for any specific configuration or troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  System Monitoring: Implement monitoring tools to keep track of the performance and availability of the optimizer engine and related services.
  Documentation: Familiarize yourself with the SAP Transportation Management documentation for best practices in configuration and troubleshooting.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SCMTMS/PLN_VSR_IL003 error message.