How To Fix /SCMTMS/OM369 - Can't cancel document &1; whse proc. status is "Ready for Whse Proc."


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/OM -

  • Message number: 369

  • Message text: Can't cancel document &1; whse proc. status is "Ready for Whse Proc."

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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  • What is the cause and solution for SAP error message /SCMTMS/OM369 - Can't cancel document &1; whse proc. status is "Ready for Whse Proc." ?

    The SAP error message /SCMTMS/OM369 Can't cancel document &1; whse proc. status is "Ready for Whse Proc." typically occurs in the context of SAP Transportation Management (TM) when you attempt to cancel a document (such as a transportation order or shipment) that is in a status that does not allow for cancellation. Specifically, the status "Ready for Whse Proc." indicates that the document is ready for warehouse processing, and thus, it cannot be canceled at this stage.

    Cause:

    1. Document Status: The document you are trying to cancel is in a status that prohibits cancellation. In this case, "Ready for Whse Proc." means that the document is already prepared for warehouse processing.
    2. Business Logic: The system is designed to prevent cancellation of documents that are in a state where they are expected to be processed further, ensuring data integrity and consistency in the logistics process.

    Solution:

    1. Check Document Status: Review the status of the document you are trying to cancel. If it is indeed "Ready for Whse Proc.", you will need to change its status before attempting to cancel it.
    2. Change Status: If possible, change the status of the document to a state that allows for cancellation. This may involve:
      • Completing the warehouse processing.
      • Reversing any related processes that have been initiated.
    3. Consult with Warehouse Management: If you are unsure how to proceed, consult with your warehouse management team or the relevant stakeholders to determine the best course of action.
    4. Use Transaction Codes: Depending on your SAP configuration, you may need to use specific transaction codes to change the status or to cancel the document. Common transaction codes include:
      • /SCMTMS/TO for Transportation Orders
      • /SCMTMS/SH for Shipments
    5. SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.

    Related Information:

    • SAP TM Documentation: Review the official SAP Transportation Management documentation for more details on document statuses and processing.
    • User Roles and Permissions: Ensure that you have the necessary permissions to change document statuses or perform cancellations.
    • System Configuration: Sometimes, the ability to cancel documents may be influenced by system configuration settings. Consult with your SAP Basis or configuration team if you suspect this might be the case.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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