How To Fix /SCMTMS/OM255 - Consignment order with external ID &1 doesn't exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/OM -

• Message number: 255

• Message text: Consignment order with external ID &1 doesn't exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/OM255 - Consignment order with external ID &1 doesn't exist ?

  The SAP error message /SCMTMS/OM255 Consignment order with external ID &1 doesn't exist typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a consignment order associated with the provided external ID. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incorrect External ID: The external ID provided in the transaction may be incorrect or misspelled.
  Consignment Order Not Created: The consignment order may not have been created in the system, or it may have been deleted.
  Data Synchronization Issues: If the external ID is supposed to be linked to a consignment order created in another system (like an ERP), there may be synchronization issues.
  Authorization Issues: The user may not have the necessary authorizations to view or access the consignment order.
  Configuration Issues: There may be configuration issues in the SAP TM system that prevent the proper linking of external IDs to consignment orders.
  
  Solutions:
  
  Verify External ID: Double-check the external ID for any typos or errors. Ensure that you are using the correct ID format.
  Check Consignment Order Creation: Confirm that the consignment order has been created in the system. You can do this by searching for the consignment order using other identifiers (like internal IDs).
  Review Data Synchronization: If the consignment order is created in another system, ensure that the data has been properly synchronized with SAP TM.
  Check Authorizations: Ensure that the user has the necessary permissions to access the consignment order. You may need to consult with your SAP security team.
  Consult Configuration Settings: Review the configuration settings in SAP TM to ensure that everything is set up correctly for handling consignment orders and external IDs.
  Use Transaction Codes: Utilize relevant transaction codes (like /SCMTMS/OM for managing orders) to navigate and check the status of consignment orders.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for Transportation Management to understand how consignment orders are managed and how external IDs are utilized.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.