How To Fix /SCMTMS/MSG_DOCHARGE020 - Can't calculate charges; invoice for freight order already verified

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/MSG_DOCHARGE -

• Message number: 020

• Message text: Can't calculate charges; invoice for freight order already verified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/MSG_DOCHARGE020 - Can't calculate charges; invoice for freight order already verified ?

  The SAP error message /SCMTMS/MSG_DOCHARGE020 indicates that the system is unable to calculate charges for a freight order because the invoice for that freight order has already been verified. This typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to re-calculate or adjust charges after the invoice has been confirmed.
  Cause:
  
  Invoice Verification: The primary cause of this error is that the invoice for the freight order has already been verified in the system. Once an invoice is verified, the system locks the associated freight order for further charge calculations to maintain data integrity.
  Charge Calculation Attempt: A user or process is attempting to recalculate or adjust charges on a freight order that has already been invoiced and verified.
  
  Solution:
  
  Check Invoice Status: Verify the status of the invoice associated with the freight order. If it has been verified, you will need to determine if any adjustments are necessary.
  Reopen Invoice: If adjustments are required, you may need to reverse or reopen the invoice, depending on your organization's policies and procedures. This may involve:
  
  Unverifying the invoice (if your system allows it).
  Creating a credit memo or adjustment invoice to reflect the changes.
  
  
  Consult Documentation: Review the SAP documentation or your organization's guidelines on handling verified invoices and charge calculations.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling verified invoices in SAP TM.
  Transaction Codes: Familiarize yourself with transaction codes related to invoice processing and freight order management in SAP TM, such as /SCMTMS/FREIGHTORDER for managing freight orders.
  User Roles and Permissions: Ensure that the user attempting to perform the charge calculation has the necessary permissions to access and modify invoice-related data.
  
  By following these steps, you should be able to address the error and understand the implications of invoice verification in the context of charge calculations in SAP TM.