How To Fix /SCMTMS/MD_ADAPTER009 - Business object &1: Alternative Key &2 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/MD_ADAPTER -

• Message number: 009

• Message text: Business object &1: Alternative Key &2 is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/MD_ADAPTER009 - Business object &1: Alternative Key &2 is unknown ?

  The SAP error message /SCMTMS/MD_ADAPTER009 typically indicates that there is an issue with the identification of a business object in the SAP Transportation Management (TM) system. The message states that the alternative key for a specific business object is unknown, which means that the system cannot find the corresponding entry in the database.
  Cause:
  
  Missing Data: The alternative key specified in the error message does not exist in the database. This could be due to data not being created or being deleted.
  Incorrect Configuration: There may be a configuration issue where the alternative key is not properly set up or mapped.
  Data Transfer Issues: If data is being transferred from another system (like SAP ERP), there may have been an error in the data transfer process, leading to missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access the business object associated with the alternative key.
  
  Solution:
  
  Check Data Existence: Verify that the business object with the specified alternative key exists in the system. You can do this by checking the relevant tables or using transaction codes that allow you to view the business object.
  Review Configuration: Ensure that the configuration for the business object and its alternative keys is correct. This may involve checking customizing settings in the SAP TM configuration.
  Data Consistency Check: If the error occurred after a data migration or transfer, perform a consistency check to ensure that all necessary data has been transferred correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business object. You may need to consult with your security team to verify this.
  Debugging: If the issue persists, consider debugging the process to identify where the alternative key is being referenced and why it is not found.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like /SCMTMS/MD to access the relevant areas in SAP TM for managing master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on the specific business object you are working with, as it may provide insights into the expected configuration and data requirements.
  
  If the issue continues after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert familiar with SAP TM for further assistance.