How To Fix /SCMTMS/MC_UI_LSO_3D164 - Item &1 details can't be displayed; product &2 has no dimensions for &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/MC_UI_LSO_3D -

• Message number: 164

• Message text: Item &1 details can't be displayed; product &2 has no dimensions for &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/MC_UI_LSO_3D164 - Item &1 details can't be displayed; product &2 has no dimensions for &3 ?

  The SAP error message /SCMTMS/MC_UI_LSO_3D164 indicates that there is an issue with displaying the details of a specific item in the Transportation Management System (TMS). The message states that the product associated with the item does not have the necessary dimensions defined for a specific unit of measure or context.
  Cause:
  
  Missing Product Dimensions: The product identified by &2 does not have the required dimensions (like weight, volume, etc.) defined for the specified unit of measure &3. This can happen if the product master data is incomplete or incorrectly configured.
  Configuration Issues: There may be issues in the configuration of the product or the transportation management settings that prevent the system from retrieving the necessary dimension data.
  Data Inconsistency: There could be inconsistencies in the master data or transactional data that lead to the inability to display the item details.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP and verify that the dimensions (weight, volume, etc.) are correctly defined for the product &2.
  Ensure that the dimensions are maintained for the relevant units of measure.
  
  
  
  Maintain Dimensions:
  
  If dimensions are missing, you will need to add them. This can typically be done in the product master data maintenance transaction (e.g., using transaction code MM02 for material master).
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Transportation Management module to ensure that all necessary settings related to product dimensions are correctly set up.
  
  
  
  Data Consistency Check:
  
  Run any available data consistency checks or reports to identify and resolve any discrepancies in the master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining product dimensions and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), MM03 (Display Material), and any specific TMS-related transactions.
  SAP Notes: Check for any SAP Notes related to this error message or similar issues, as they may provide additional insights or patches.
  User Roles: Ensure that you have the necessary authorizations to view and edit product master data.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message.