How To Fix /SCMTMS/MC_PB004 - Package building failed for some documents: Item data not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/MC_PB -

• Message number: 004

• Message text: Package building failed for some documents: Item data not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/MC_PB004 - Package building failed for some documents: Item data not available ?

  The SAP error message /SCMTMS/MC_PB004 Package building failed for some documents: Item data not available typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the data required to build a transportation package. This error indicates that the system could not find the necessary item data for one or more documents involved in the package building process.
  Causes:
  
  
  Missing Item Data: The most common cause is that the item data for the relevant documents (like shipments or transportation requests) is incomplete or missing. This could be due to incorrect or incomplete master data, such as material master records or shipment details.
  
  
  Document Status: The documents may be in a status that does not allow for package building. For example, if a shipment is not fully confirmed or is in a draft state, the system may not be able to access the required item data.
  
  
  Configuration Issues: There may be configuration issues in the Transportation Management settings that prevent the system from correctly accessing or processing item data.
  
  
  Data Consistency Issues: There could be inconsistencies in the data, such as mismatched units of measure, missing weights or dimensions, or other required fields that are not populated.
  
  
  Solutions:
  
  
  Check Item Data: Review the item data for the documents involved in the package building process. Ensure that all required fields are populated and that the data is accurate.
  
  
  Document Status Review: Verify the status of the documents. Ensure that they are in a state that allows for package building. If necessary, change the status of the documents to allow processing.
  
  
  Master Data Review: Check the relevant master data (e.g., material master, customer master) to ensure that all necessary information is available and correctly configured.
  
  
  Configuration Check: Review the configuration settings in SAP TM to ensure that they are set up correctly for package building. This may involve checking the settings for transportation units, packaging specifications, and other related configurations.
  
  
  Error Logs: Check the application logs or error logs in SAP for more detailed information about the specific documents that are causing the error. This can provide insights into what data is missing or incorrect.
  
  
  Testing: If changes are made to the data or configuration, perform tests to ensure that the package building process works as expected.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on Transportation Management and package building processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.