How To Fix /SCMTMS/MC_CON_CACHE078 - Total key count: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/MC_CON_CACHE -

• Message number: 078

• Message text: Total key count: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/MC_CON_CACHE078 - Total key count: &1 ?

  The SAP error message /SCMTMS/MC_CON_CACHE078 Total key count: &1 is related to the Transportation Management System (TMS) in SAP. This message typically indicates an issue with the cache used for storing transportation-related data, specifically concerning the number of keys in the cache.
  Cause:
  The error message is triggered when the total key count in the cache exceeds a certain threshold or when there is an inconsistency in the cache data. This can happen due to various reasons, such as:
  
  Cache Overflow: The cache has reached its maximum capacity for storing keys.
  Data Inconsistency: There may be inconsistencies in the data that the cache is trying to manage.
  Configuration Issues: Incorrect configuration settings for the cache size or related parameters.
  System Performance: High system load or performance issues that affect cache management.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Clear the Cache: You can clear the cache to remove old or unnecessary entries. This can often be done through transaction codes like /SCMTMS/MC_CACHE or similar, depending on your SAP version.
  
  
  Check Configuration: Review the configuration settings for the cache in the TMS. Ensure that the cache size is set appropriately for your system's needs.
  
  
  Monitor System Performance: Check the overall performance of your SAP system. If the system is under heavy load, consider optimizing performance or increasing resources.
  
  
  Update SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Consult Documentation: Refer to the official SAP documentation for Transportation Management for more detailed guidance on cache management and troubleshooting.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for cache management in SAP TMS.
  Performance Monitoring Tools: Use SAP's performance monitoring tools to analyze system performance and identify bottlenecks.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to address the error message and restore normal functionality in your SAP Transportation Management System.