How To Fix /SCMTMS/LSO020 - Load optimization failed due to an RCCF engine error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/LSO -

• Message number: 020

• Message text: Load optimization failed due to an RCCF engine error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/LSO020 - Load optimization failed due to an RCCF engine error ?

  The SAP error message /SCMTMS/LSO020 Load optimization failed due to an RCCF engine error typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the Load Optimization process. The RCCF (Resource Capacity Calculation Framework) engine is responsible for calculating the capacity and optimizing the load based on the defined parameters.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of the RCCF engine or load optimization settings can lead to errors.
  Data Issues: Missing or incorrect master data (e.g., transportation lanes, resources, or load units) can cause the optimization process to fail.
  Resource Capacity Problems: If the defined resources do not have sufficient capacity or if there are conflicting capacity definitions, the RCCF engine may not be able to perform the optimization.
  System Performance: Performance issues or timeouts during the optimization process can also trigger this error.
  Software Bugs: There may be bugs in the version of SAP TM you are using that affect the RCCF engine.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the RCCF engine and load optimization. Ensure that all necessary parameters are correctly set.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. This includes checking transportation lanes, resources, and load units.
  Review Resource Capacities: Check the defined capacities for resources to ensure they are sufficient and correctly defined. Look for any conflicts or overlaps in capacity definitions.
  Monitor System Performance: Check system performance metrics to ensure that the system is not overloaded. If necessary, optimize system resources or increase timeout settings.
  Check Logs: Review the application logs and RCCF logs for more detailed error messages that can provide insights into the specific cause of the failure.
  Update Software: If you suspect a bug, check for any available patches or updates for your SAP TM version that may address known issues with the RCCF engine.
  Consult SAP Notes: Search the SAP Support Portal for relevant SAP Notes that may provide additional guidance or solutions for this specific error.
  
  Related Information:
  
  SAP Help Documentation: Refer to the official SAP Help documentation for Transportation Management for detailed information on load optimization and RCCF configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.