How To Fix /SCMTMS/LPV_CUST002 - Tooltips are only available for level 'Body'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/LPV_CUST -

• Message number: 002

• Message text: Tooltips are only available for level 'Body'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/LPV_CUST002 - Tooltips are only available for level 'Body' ?

  The SAP error message /SCMTMS/LPV_CUST002 with the description "Tooltips are only available for level 'Body'" typically occurs in the context of SAP Transportation Management (TM) when you are trying to access tooltips or additional information for certain elements in the user interface, but the system is unable to provide that information for the selected level.
  Cause:
  
  Incorrect Level Selection: The error usually indicates that the tooltip feature is being accessed at a level that does not support it. In SAP TM, tooltips are often designed to be available only for specific levels, such as the "Body" level of a document or transaction.
  Configuration Issues: There may be configuration settings in the SAP TM system that restrict the availability of tooltips for certain levels or elements.
  User Interface Limitations: The user interface may have limitations or bugs that prevent tooltips from being displayed correctly.
  
  Solution:
  
  Check Level Selection: Ensure that you are trying to access the tooltip at the correct level. If you are at a higher level (like Header or Footer), try navigating to the Body level where tooltips are supported.
  Review Configuration: If you have access to the configuration settings, review the settings related to tooltips and ensure that they are correctly configured for the levels you are working with.
  Update SAP System: If this is a known issue, check if there are any available updates or patches for your SAP system that address this error.
  Consult Documentation: Refer to the SAP Help Portal or the specific documentation for SAP TM to understand the expected behavior regarding tooltips and levels.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They may provide insights or solutions based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide guidance on tooltip functionality in SAP TM.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users are trained on the correct usage of the SAP TM interface, including how to navigate levels and access tooltips effectively.
  
  By following these steps, you should be able to address the error message and improve your experience with SAP Transportation Management.