How To Fix /SCMTMS/LOG_INT038 - Different timezones in delivery &1 and corresponding locations

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/LOG_INT -

• Message number: 038

• Message text: Different timezones in delivery &1 and corresponding locations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/LOG_INT038 - Different timezones in delivery &1 and corresponding locations ?

  The SAP error message /SCMTMS/LOG_INT038 indicates that there is a mismatch in time zones between a delivery and its corresponding locations in the SAP Transportation Management System (SAP TM). This can lead to issues in scheduling, planning, and execution of transportation processes.
  Cause:
  The error typically arises due to the following reasons:
  
  Different Time Zones: The delivery location and the corresponding locations (such as the shipping point, destination, etc.) are set up in different time zones in the system.
  Configuration Issues: The time zone settings in the master data (like customer, vendor, or location master data) may not be consistent.
  Data Entry Errors: Manual entries or incorrect data uploads may lead to inconsistencies in time zone settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Time Zone Settings:
  
  Go to the location master data (transaction code: /SCMTMS/LOC) and verify the time zone settings for the delivery location and the corresponding locations.
  Ensure that the time zones are consistent and correctly configured.
  
  
  
  Update Master Data:
  
  If discrepancies are found, update the master data for the locations to ensure they are set to the correct and consistent time zones.
  
  
  
  Review Delivery Details:
  
  Check the delivery document (transaction code: VL03N) to see if the time zone settings are correctly reflected.
  If necessary, adjust the delivery details to align with the correct time zone.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP Basis or configuration team to review the overall time zone settings in the system configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the delivery process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Review SAP documentation on time zone handling in SAP TM for best practices and guidelines.
  User Training: Ensure that users are trained on how to correctly enter and manage time zone information in master data to prevent future occurrences of this error.
  
  By following these steps, you should be able to resolve the error and ensure that your transportation processes run smoothly.