How To Fix /SCMTMS/LOG_INT021 - Delivery update failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/LOG_INT -

• Message number: 021

• Message text: Delivery update failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/LOG_INT021 - Delivery update failed ?

  The SAP error message /SCMTMS/LOG_INT021 Delivery update failed typically occurs in the context of SAP Transportation Management (TM) when there is an issue with updating delivery information in the system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the integration between SAP TM and other modules like SAP ERP or SAP S/4HANA.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect delivery information.
  Configuration Issues: Incorrect configuration settings in SAP TM or related modules can lead to failures in processing deliveries.
  Integration Problems: Issues with the integration between SAP TM and other systems (like SAP ERP) can cause delivery updates to fail.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
  Technical Errors: There could be underlying technical issues, such as database locks or system performance problems.
  
  Solutions:
  
  Check Logs: Review the application logs and system logs for more detailed error messages that can provide insights into the root cause of the issue.
  Data Validation: Ensure that all required fields for the delivery are filled out correctly and that there are no inconsistencies in the data.
  Configuration Review: Verify the configuration settings in SAP TM and related modules to ensure they are set up correctly.
  Integration Check: If the issue is related to integration, check the configuration of the integration points between SAP TM and other systems.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the delivery update.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may need to analyze the system in more detail.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/LOG for logging and monitoring.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation for guidance on configuring and troubleshooting SAP TM and delivery processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCMTMS/LOG_INT021 Delivery update failed error in SAP.