How To Fix /SCMTMS/LBN_MD_MSG021 - Error while retrieving the data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/LBN_MD_MSG -

• Message number: 021

• Message text: Error while retrieving the data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/LBN_MD_MSG021 - Error while retrieving the data ?

  The SAP error message /SCMTMS/LBN_MD_MSG021 typically indicates an issue related to data retrieval in the SAP Transportation Management System (TMS). This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that the system is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access the data.
  Configuration Issues: Incorrect configuration settings in the TMS or related modules can lead to data retrieval errors.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve data in a timely manner.
  Missing Data: Required data might be missing or not properly maintained in the system.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like /SCMTMS/MD_CHECK to check for inconsistencies in master data.
  Ensure that all necessary master data (e.g., locations, transportation lanes, etc.) is correctly maintained.
  
  
  
  Review Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access the required data.
  Check the roles and profiles assigned to the user.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the TMS to ensure they are set up correctly.
  Consult with your SAP Basis or TMS consultant to verify that all necessary settings are in place.
  
  
  
  System Performance:
  
  Monitor system performance and check for any ongoing issues that might affect data retrieval.
  Consider running performance tuning or optimization tasks if the system is slow.
  
  
  
  Data Maintenance:
  
  Ensure that all required data is present and correctly maintained in the system.
  If any data is missing, work with the relevant teams to populate the necessary information.
  
  
  
  Check Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. SAP Notes often contain patches or workarounds for known issues.
  Documentation: Refer to the official SAP documentation for TMS for guidance on configuration and troubleshooting.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.