How To Fix /SCMTMS/INV_DISP016 - Rate amount dispute on charge type &1 approved by tolerance check

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INV_DISP -

• Message number: 016

• Message text: Rate amount dispute on charge type &1 approved by tolerance check

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INV_DISP016 - Rate amount dispute on charge type &1 approved by tolerance check ?

  The SAP error message /SCMTMS/INV_DISP016 indicates that there is a rate amount dispute on a charge type that has been approved by a tolerance check. This typically occurs in the context of SAP Transportation Management (TM) when there is a discrepancy between the expected and actual charges for a transportation service.
  Cause:
  
  Discrepancy in Charge Amounts: The charge amount calculated for a transportation service does not match the expected amount defined in the system.
  Tolerance Limits: The system has a tolerance check in place that allows for minor discrepancies. If the difference exceeds this tolerance, the system raises an error.
  Configuration Issues: There may be issues with the configuration of charge types, rates, or tolerance settings in the system.
  Data Entry Errors: Incorrect data entry during the creation of transportation charges or invoices can lead to disputes.
  
  Solution:
  
  Review Charge Types: Check the charge type in question to ensure that the rates and conditions are correctly defined in the system.
  Check Tolerance Settings: Review the tolerance settings in the configuration to determine if they are appropriate for your business needs. You may need to adjust these settings to allow for larger discrepancies if they are common in your operations.
  Investigate Discrepancies: Analyze the specific transaction that triggered the error. Compare the expected charge with the actual charge to identify the source of the discrepancy.
  Correct Data Entry: If the issue is due to incorrect data entry, correct the relevant entries in the system.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on handling charge disputes and configuring tolerance checks.
  Engage Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you analyze and resolve charge disputes (e.g., /SCMTMS/INV for invoice management).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the rate amount dispute.