How To Fix /SCMTMS/INCOMP122 - External strategy &1 is invalid; assigned to incorrect service

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/INCOMP -

• Message number: 122

• Message text: External strategy &1 is invalid; assigned to incorrect service

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/INCOMP122 - External strategy &1 is invalid; assigned to incorrect service ?

  The SAP error message /SCMTMS/INCOMP122 indicates that there is an issue with the external strategy assigned to a service in the SAP Transportation Management (TM) module. This error typically arises when the external strategy is either invalid or not correctly assigned to the service in question.
  Cause:
  
  Invalid External Strategy: The external strategy specified may not exist or may have been deleted or deactivated.
  Incorrect Assignment: The external strategy may be assigned to a service that it is not compatible with, or it may not be applicable for the specific transportation scenario.
  Configuration Issues: There may be configuration issues in the TM settings that lead to the external strategy being recognized as invalid.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that lead to this error.
  
  Solution:
  
  
  Check External Strategy:
  
  Verify that the external strategy exists in the system. You can do this by navigating to the relevant configuration settings in SAP TM.
  Ensure that the external strategy is active and properly configured.
  
  
  
  Review Service Assignment:
  
  Check the service to which the external strategy is assigned. Ensure that the assignment is appropriate and that the external strategy is meant to be used with that service.
  If necessary, reassign the correct external strategy to the service.
  
  
  
  Configuration Review:
  
  Review the configuration settings in SAP TM related to external strategies and services. Ensure that all necessary settings are correctly defined.
  If you have access, check the customizing settings in transaction SPRO under the Transportation Management section.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant master data and transactional data to identify any discrepancies that may be causing the error.
  If inconsistencies are found, correct them as needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration or data information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TS (for Transportation Management) or SPRO (for configuration) to access the relevant settings.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.