How To Fix /SCMTMS/GT_CUST004 - Enter a freight booking type or freight order type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/GT_CUST -

  • Message number: 004

  • Message text: Enter a freight booking type or freight order type

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMTMS/GT_CUST004 - Enter a freight booking type or freight order type ?

    The SAP error message /SCMTMS/GT_CUST004 indicates that a freight booking type or freight order type has not been specified in the system. This error typically occurs in the context of SAP Transportation Management (TM) when trying to create or process a freight booking or freight order without providing the necessary type information.

    Cause:

    1. Missing Configuration: The freight booking type or freight order type may not be configured in the system.
    2. User Input Error: The user may have forgotten to select or enter the required type when creating a freight booking or order.
    3. Authorization Issues: The user may not have the necessary authorizations to access or create the required types.
    4. System Settings: The system settings may not be properly defined to allow for the selection of freight booking or order types.

    Solution:

    1. Check Configuration:

      • Navigate to the configuration settings in SAP TM to ensure that the freight booking types and freight order types are defined correctly.
      • Use transaction code SPRO to access the configuration menu and check under the Transportation Management settings.
    2. Input Required Fields:

      • When creating a freight booking or order, ensure that you fill in all mandatory fields, including the freight booking type or freight order type.
      • If you are using a custom transaction or program, ensure that the input fields for these types are included and correctly mapped.
    3. Review User Authorizations:

      • Check if the user has the necessary authorizations to create or modify freight bookings and orders. This can be done through transaction SU53 to analyze authorization issues.
    4. Consult Documentation:

      • Refer to the SAP Help Portal or your organization's documentation for specific guidelines on how to set up and use freight booking and order types.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/BOOKING for freight bookings and /SCMTMS/FREIGHTORDER for freight orders.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
    • Training and Documentation: Ensure that users are trained on the correct procedures for creating freight bookings and orders in SAP TM.

    By following these steps, you should be able to resolve the error message /SCMTMS/GT_CUST004 and successfully create or process freight bookings and orders in SAP TM.

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