How To Fix /SCMTMS/GNT_CUST007 - Enter a ratio for display of dual view &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GNT_CUST -

• Message number: 007

• Message text: Enter a ratio for display of dual view &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GNT_CUST007 - Enter a ratio for display of dual view &1 ?

  The SAP error message /SCMTMS/GNT_CUST007 Enter a ratio for display of dual view &1 typically occurs in the context of SAP Transportation Management (TM) when configuring the dual view settings for certain objects, such as transportation lanes or freight orders. This error indicates that a required ratio for displaying the dual view has not been entered.
  Cause:
  The error is caused by the absence of a defined ratio for the dual view display in the configuration settings. The dual view feature allows users to see two different perspectives or representations of data side by side, and a ratio is needed to determine how the data is displayed.
  Solution:
  To resolve this error, you need to enter the required ratio for the dual view display. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen and navigate to the relevant configuration area for Transportation Management.
  You may need to access the Customizing (SPRO) transaction.
  
  
  
  Locate the Dual View Settings:
  
  Find the section related to dual view settings. This may be under the Transportation Management configuration.
  Look for settings related to display ratios or dual view configurations.
  
  
  
  Enter the Ratio:
  
  Once you find the appropriate settings, enter the required ratio for the dual view display. This is typically a numeric value that defines how the two views will be proportioned on the screen.
  Save your changes.
  
  
  
  Test the Configuration:
  
  After entering the ratio, test the functionality to ensure that the dual view displays correctly without triggering the error message.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for SAP TM for more detailed information on configuring dual views and understanding the parameters involved.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on dual view configurations.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Transportation Management.
  
  By following these steps, you should be able to resolve the error message and successfully configure the dual view display in SAP TM.