How To Fix /SCMTMS/GLOBAL_TRADE302 - Compliance check failed; confirmation ProcessingResultCode = 5

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GLOBAL_TRADE -

• Message number: 302

• Message text: Compliance check failed; confirmation ProcessingResultCode = 5

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GLOBAL_TRADE302 - Compliance check failed; confirmation ProcessingResultCode = 5 ?

  The SAP error message /SCMTMS/GLOBAL_TRADE302 Compliance check failed; confirmation ProcessingResultCode = 5 typically occurs in the context of Global Trade Services (GTS) within the SAP Transportation Management System (TM). This error indicates that a compliance check has failed during the processing of a transportation document, such as a shipment or a delivery.
  Cause:
  The error message is associated with a compliance check that is part of the export or import process. The ProcessingResultCode = 5 usually signifies that there is a specific issue with the compliance check, which could be due to:
  
  Missing or Incorrect Data: Required data for compliance checks (like product classification, country of origin, or export control information) may be missing or incorrectly entered.
  Regulatory Violations: The goods being transported may violate trade regulations or restrictions, such as embargoes or licensing requirements.
  GTS Configuration Issues: There may be issues with the configuration of the GTS system, such as missing or incorrect settings for compliance checks.
  Master Data Issues: Problems with master data (like vendor, customer, or material master records) that affect compliance checks.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Compliance Data: Review the compliance data for the shipment or delivery. Ensure that all required fields are filled out correctly, including product classifications and any necessary export control information.
  
  
  Review GTS Configuration: Check the configuration settings in GTS to ensure that compliance checks are set up correctly. This may involve reviewing the compliance rules and ensuring they are aligned with current regulations.
  
  
  Analyze the Error Log: Use transaction codes like /SCMTMS/COMPLIANCE or /SCMTMS/ERROR_LOG to analyze the error log for more detailed information about the compliance check failure. This can provide insights into what specific data or rule caused the failure.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to GTS compliance checks for any known issues or additional troubleshooting steps.
  
  
  Engage with SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and the details of the error.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Training and Documentation: Ensure that users involved in the compliance process are trained on the necessary procedures and understand the importance of accurate data entry.
  Regulatory Updates: Stay informed about changes in trade regulations that may affect compliance checks, as these can change frequently.
  
  By following these steps, you should be able to identify and resolve the cause of the compliance check failure in SAP.