How To Fix /SCMTMS/GATEWAY023 - Freight order &1 is not open

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GATEWAY -

• Message number: 023

• Message text: Freight order &1 is not open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GATEWAY023 - Freight order &1 is not open ?

  The SAP error message /SCMTMS/GATEWAY023 indicates that a freight order is not in an open status, which means that the system cannot process the order for the requested operation. This error typically occurs in the context of SAP Transportation Management (TM) when trying to perform actions on a freight order that is either completed, canceled, or otherwise not available for further processing.
  Cause:
  
  Freight Order Status: The freight order may be in a status that does not allow further processing (e.g., completed, canceled, or closed).
  Authorization Issues: The user may not have the necessary authorizations to access or modify the freight order.
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the freight order.
  System Configuration: The system may be configured in a way that restricts certain actions on freight orders based on their status.
  
  Solution:
  
  
  Check Freight Order Status: 
  
  Navigate to the freight order in question and check its current status. Ensure that it is in an open status (e.g., "In Process" or "Open").
  If the order is closed or completed, you may need to create a new freight order or reopen the existing one if your business process allows it.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to perform the action has the necessary authorizations to access and modify the freight order.
  Consult with your SAP security team if you suspect authorization issues.
  
  
  
  Data Validation:
  
  Validate the data associated with the freight order to ensure there are no inconsistencies or errors that could be causing the issue.
  Check for any related documents or processes that may need to be completed before the freight order can be processed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or guidelines related to the error message.
  Check for any recent changes in configuration or processes that may have affected the status of freight orders.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the freight order.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/FREIGHT_ORDER for managing freight orders.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.