How To Fix /SCMTMS/GATEWAY012 - Refresh data before sorting entity &2 by property &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/GATEWAY -

• Message number: 012

• Message text: Refresh data before sorting entity &2 by property &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/GATEWAY012 - Refresh data before sorting entity &2 by property &1 ?

  The SAP error message /SCMTMS/GATEWAY012 Refresh data before sorting entity &2 by property &1 typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to sort data in a table or list that has not been refreshed or updated with the latest information. This can happen in various scenarios, such as when the user is trying to sort a list of transportation requests, shipments, or other entities in the TM application.
  Cause:
  
  Stale Data: The data displayed in the user interface is outdated or has not been refreshed after changes were made in the backend or by other users.
  User Action: The user may have attempted to sort the data without first refreshing the view, leading to inconsistencies.
  System Performance: In some cases, system performance issues may prevent the data from being updated in real-time.
  
  Solution:
  
  
  Refresh the Data: The primary solution is to refresh the data in the application. This can usually be done by:
  
  Clicking the refresh button in the user interface.
  Navigating away from the current view and returning to it.
  Logging out and back into the application if necessary.
  
  
  
  Check for Updates: Ensure that there are no ongoing updates or changes being made to the data that could affect the sorting operation.
  
  
  Clear Cache: If the issue persists, consider clearing the browser cache or the application cache, as this can sometimes resolve display issues.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific instructions related to the version of SAP TM you are using.
  
  
  Contact Support: If the problem continues after trying the above solutions, it may be necessary to contact SAP support for further assistance, especially if it appears to be a bug or a system issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches and updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully sort the data in your SAP Transportation Management application.