How To Fix /SCMTMS/FAG_MSG873 - FWA quotation and agreement business partners/sales orgs do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 873

• Message text: FWA quotation and agreement business partners/sales orgs do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG873 - FWA quotation and agreement business partners/sales orgs do not match ?

  The SAP error message /SCMTMS/FAG_MSG873 indicates that there is a mismatch between the business partners or sales organizations in the Freight Order (FWA) quotation and the agreement. This error typically arises in the context of SAP Transportation Management (TM) when trying to create or process a freight order that references a quotation or agreement.
  Cause:
  
  Business Partner Mismatch: The business partner defined in the freight order does not match the business partner defined in the quotation or agreement.
  Sales Organization Mismatch: The sales organization associated with the freight order does not match the sales organization in the quotation or agreement.
  Configuration Issues: There may be configuration issues in the system that lead to incorrect associations between business partners and sales organizations.
  Data Entry Errors: Manual data entry errors when creating the freight order or the quotation/agreement can lead to mismatches.
  
  Solution:
  
  
  Verify Business Partners: Check the business partners defined in both the freight order and the quotation/agreement. Ensure they are the same.
  
  Navigate to the relevant transaction in SAP TM and compare the business partner details.
  
  
  
  Check Sales Organizations: Ensure that the sales organization in the freight order matches the one in the quotation/agreement.
  
  Again, navigate to the relevant transaction and verify the sales organization details.
  
  
  
  Update the Freight Order: If there is a mismatch, you may need to update the freight order to match the business partner and sales organization from the quotation/agreement.
  
  This can typically be done in the freight order creation or editing screen.
  
  
  
  Review Configuration: If the issue persists, review the configuration settings in SAP TM related to business partners and sales organizations. Ensure that they are set up correctly and that there are no inconsistencies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to Freight Order and Quotation management in SAP TM, such as /SCMTMS/FWO for Freight Orders and /SCMTMS/FWQ for Quotations.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and edit the relevant business partner and sales organization data.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCMTMS/FAG_MSG873.