How To Fix /SCMTMS/FAG_MSG842 - Only one response can be approved

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 842

• Message text: Only one response can be approved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG842 - Only one response can be approved ?

  The SAP error message /SCMTMS/FAG_MSG842: Only one response can be approved typically occurs in the context of SAP Transportation Management (TM) when dealing with freight order responses. This error indicates that the system has detected multiple responses for a freight order, but only one can be approved at a time.
  Cause:
  
  Multiple Responses: The primary cause of this error is that there are multiple freight order responses available for approval, and the system is designed to allow only one response to be approved at a time.
  Workflow Configuration: There may be a configuration issue in the workflow settings that allows multiple responses to be generated for a single freight order.
  User Actions: Users may have inadvertently created multiple responses for the same freight order, leading to this conflict.
  
  Solution:
  
  Review Responses: Check the available responses for the freight order in question. You can do this by navigating to the relevant freight order and reviewing the responses listed.
  Select One Response: Identify the most appropriate response to approve and ensure that it is the only one being processed for approval. You may need to reject or delete the other responses.
  Workflow Settings: If this issue is recurring, review the workflow settings in SAP TM to ensure that it is configured correctly to handle responses. You may need to consult with your SAP administrator or a consultant to adjust these settings.
  User Training: Ensure that users are trained on the correct process for creating and managing freight order responses to avoid generating multiple responses unnecessarily.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/FREIGHT_ORDER for managing freight orders.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Documentation: Review the SAP Help Portal or relevant documentation for best practices in managing freight order responses and workflows in SAP TM.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.