How To Fix /SCMTMS/FAG_MSG839 - Status of forwarding agreement quotation items set to "Rejected"

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 839

• Message text: Status of forwarding agreement quotation items set to "Rejected"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG839 - Status of forwarding agreement quotation items set to "Rejected" ?

  The SAP error message /SCMTMS/FAG_MSG839 indicates that the status of forwarding agreement quotation items has been set to "Rejected." This typically occurs in the context of SAP Transportation Management (TM) when there are issues with the forwarding agreement or its associated quotation items.
  Cause:
  
  Inconsistencies in Data: The quotation items may have inconsistencies or missing data that prevent them from being processed correctly.
  Approval Workflow: The quotation may not have passed through the necessary approval workflow, leading to its rejection.
  Business Rules: Certain business rules or conditions defined in the system may not have been met, resulting in the rejection of the quotation items.
  Status Management: The status of the forwarding agreement or its items may have been manually set to "Rejected" by a user or through a process that checks for compliance with business rules.
  
  Solution:
  
  Review Quotation Items: Check the details of the forwarding agreement quotation items to identify any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Check Approval Status: Verify if the quotation has gone through the necessary approval processes. If it hasn't, follow up with the relevant stakeholders to get the approval.
  Examine Business Rules: Review the business rules configured in the system to ensure that the quotation items meet all necessary criteria. Adjust the items or the rules as needed.
  Change Status: If the rejection was made in error, you may need to change the status of the quotation items back to a valid state (e.g., "Active" or "Approved") through the appropriate transaction or interface in SAP TM.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling forwarding agreements and quotations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/FAG for managing forwarding agreements.
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create, modify, and approve forwarding agreements and quotations.
  Training and Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.