How To Fix /SCMTMS/FAG_MSG827 - Matching values found for item &1 in business document &3 item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 827

• Message text: Matching values found for item &1 in business document &3 item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG827 - Matching values found for item &1 in business document &3 item &2 ?

  The SAP error message /SCMTMS/FAG_MSG827 indicates that there are multiple matching values found for a specific item in a business document. This typically occurs in the context of SAP Transportation Management (TM) when the system is trying to match or find relevant data for a particular item in a business document, such as a sales order or delivery.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Duplicate Entries: There are multiple entries in the database that match the criteria for the item in question. This could be due to incorrect data entry or configuration issues.
  Configuration Issues: The system may not be properly configured to handle the specific business document type or item.
  Data Inconsistency: There may be inconsistencies in the data that lead to multiple matches being found.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Review the relevant business documents and check for duplicate entries for the item in question. This can be done by querying the database or using transaction codes like SE16 or SE11 to view the relevant tables.
  
  
  
  Data Validation:
  
  Ensure that the data entered for the business document is correct and does not have any inconsistencies. Validate the item details, such as material number, quantity, and other relevant fields.
  
  
  
  Configuration Review:
  
  Review the configuration settings in SAP TM to ensure that they are set up correctly for the business processes you are using. This may involve checking the settings for item matching, document types, and other related configurations.
  
  
  
  Use of Filters:
  
  If applicable, use filters or criteria to narrow down the search for matching items. This can help the system to find a unique match instead of multiple entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP TM you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/ORDER for managing transportation orders, and /SCMTMS/PROF for profile management.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.