How To Fix /SCMTMS/FAG_MSG823 - Carrier &2 in item &1 does not exist in document header

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 823

• Message text: Carrier &2 in item &1 does not exist in document header

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG823 - Carrier &2 in item &1 does not exist in document header ?

  The SAP error message /SCMTMS/FAG_MSG823 indicates that there is an issue with the carrier assignment in the Transportation Management (TM) module. Specifically, the error states that the carrier specified in the item does not exist in the document header. This can occur in various scenarios, such as when creating or processing transportation documents like freight orders or shipments.
  Cause:
  
  Mismatch Between Header and Item: The carrier assigned to the item (e.g., a specific freight order item) does not match any carrier defined in the document header (e.g., the freight order header).
  Carrier Not Defined: The carrier may not be defined in the system or may not be active.
  Data Inconsistency: There may be inconsistencies in the data between the header and item levels, possibly due to manual changes or incorrect data entry.
  Configuration Issues: There may be configuration issues in the Transportation Management settings that prevent the system from recognizing the carrier.
  
  Solution:
  
  
  Check Carrier Assignment:
  
  Verify that the carrier assigned to the item exists in the document header. You can do this by checking the details of both the header and item in the relevant transaction (e.g., freight order).
  Ensure that the carrier is correctly assigned in both places.
  
  
  
  Define Carrier:
  
  If the carrier does not exist, you may need to create or activate the carrier in the system. This can typically be done in the relevant configuration settings for Transportation Management.
  
  
  
  Data Consistency Check:
  
  Review the data for any inconsistencies. Ensure that the carrier information is correctly entered and matches between the header and item levels.
  
  
  
  Review Configuration:
  
  Check the configuration settings in SAP TM to ensure that the carrier settings are correctly defined. This may involve reviewing the settings for transportation planning and execution.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing carriers in SAP TM.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the mismatch is occurring. This may require technical assistance from an SAP consultant or developer.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMTMS/FREIGHT_ORDER or /SCMTMS/SHIPMENT to access the relevant documents and check the carrier assignments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to view and edit carrier assignments in the system.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/FAG_MSG823.