How To Fix /SCMTMS/FAG_MSG755 - Service type is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 755

• Message text: Service type is mandatory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG755 - Service type is mandatory ?

  The SAP error message /SCMTMS/FAG_MSG755 Service type is mandatory typically occurs in the context of SAP Transportation Management (TM) when a user is trying to create or process a transportation request, shipment, or similar object without specifying a required service type. The service type is essential for defining the nature of the transportation service being requested or executed.
  Cause:
  
  Missing Service Type: The most common cause of this error is that the service type field has not been filled in the relevant transaction or document.
  Configuration Issues: There may be configuration settings in the SAP system that require a service type to be defined for certain processes, and if these are not set up correctly, it can lead to this error.
  User Input Error: The user may have overlooked entering the service type due to oversight or misunderstanding of the required fields.
  
  Solution:
  
  
  Enter Service Type: Go to the relevant transaction (e.g., creating a transportation request or shipment) and ensure that the service type field is filled in. This is usually a dropdown or selection field where you can choose the appropriate service type for the transportation.
  
  
  Check Configuration: If you are an administrator or have access to configuration settings, check the settings in the SAP TM configuration to ensure that the service types are correctly defined and that the system is set up to require them where necessary.
  
  
  Review Documentation: Consult the SAP documentation or help files related to the specific transaction you are working with to understand the requirements for service types and how to properly fill them in.
  
  
  User Training: If this error is occurring frequently among users, consider providing additional training or resources to help them understand the importance of the service type and how to correctly input it.
  
  
  Debugging: If the issue persists even after entering the service type, it may be necessary to debug the transaction to see if there are any underlying issues or customizations affecting the behavior.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be specific fixes or updates provided by SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/PR for transportation requests or /SCMTMS/SH for shipments, where this error might occur.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to access and modify the service type field.
  
  By addressing the missing service type and ensuring proper configuration and user understanding, you should be able to resolve the error message /SCMTMS/FAG_MSG755 Service type is mandatory.