How To Fix /SCMTMS/FAG_MSG737 - No items in service product catalog

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 737

• Message text: No items in service product catalog

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG737 - No items in service product catalog ?

  The SAP error message /SCMTMS/FAG_MSG737 No items in service product catalog typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find any items in the service product catalog that match the criteria specified in the transaction or process you are executing.
  Cause:
  
  Empty Service Product Catalog: The service product catalog may not have been populated with any items. This could be due to a lack of configuration or data entry.
  Incorrect Filters or Selection Criteria: The filters or selection criteria applied in the transaction may not match any existing items in the catalog.
  Authorization Issues: The user may not have the necessary authorizations to view the items in the service product catalog.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the catalog not being updated.
  
  Solution:
  
  Check Service Product Catalog: Navigate to the service product catalog in SAP TM and verify if there are any items available. If the catalog is empty, you will need to create or upload the necessary service products.
  Review Selection Criteria: Ensure that the selection criteria or filters you are using in the transaction are correct and that they should return results. Adjust them if necessary.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the service product catalog.
  Data Maintenance: If the catalog is empty, you may need to maintain the data by creating service products through the appropriate transaction codes or interfaces.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly set up and maintain the service product catalog.
  Check for System Issues: If everything seems correct but the issue persists, check for any system issues or errors in the background that may be affecting data visibility.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/PROD_CATALOG for managing service products.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address known issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review the SAP Help Portal for detailed information on configuring and using the service product catalog in SAP TM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.