How To Fix /SCMTMS/FAG_MSG544 - Cannot find FA RFQ masters with status "Award Conf. - Pending by Carrier"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/FAG_MSG -

  • Message number: 544

  • Message text: Cannot find FA RFQ masters with status "Award Conf. - Pending by Carrier"

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMTMS/FAG_MSG544 - Cannot find FA RFQ masters with status "Award Conf. - Pending by Carrier" ?

    The SAP error message /SCMTMS/FAG_MSG544 indicates that the system is unable to find Freight Agreement (FA) Request for Quotation (RFQ) masters that have the status "Award Conf. - Pending by Carrier." This typically occurs in the context of the SAP Transportation Management (TM) module when trying to process or manage freight agreements.

    Cause:

    1. Missing or Incorrect Data: The RFQ masters may not exist in the system, or they may not have the correct status assigned. This could be due to data entry errors or incomplete processes.
    2. Status Misalignment: The RFQ may not have been updated to the expected status after the award process, or it may have been incorrectly set to a different status.
    3. Authorization Issues: There may be authorization issues preventing the user from accessing the RFQ masters.
    4. Configuration Issues: The system configuration may not be set up correctly to handle the RFQ process as expected.

    Solution:

    1. Check RFQ Masters: Verify that the RFQ masters exist in the system and check their status. You can do this by navigating to the relevant transaction in SAP TM and searching for the RFQ.
    2. Update Status: If the RFQ exists but is not in the correct status, update the status to "Award Conf. - Pending by Carrier" if applicable. This may involve completing the award process or correcting any errors in the RFQ.
    3. Review Authorization: Ensure that the user has the necessary authorizations to view and manage RFQ masters. If not, contact your SAP security team to adjust the authorizations.
    4. Consult Configuration: If the issue persists, consult with your SAP TM configuration team to ensure that the system is set up correctly for managing RFQs and freight agreements.
    5. Check Logs: Review any relevant logs or error messages that may provide additional context for the issue. This can help identify if there are underlying problems affecting the RFQ process.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP TM documentation for information on managing RFQs and freight agreements, which may provide insights into the expected processes and statuses.
    • Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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