How To Fix /SCMTMS/FAG_MSG528 - Cannot accept award confirmation; deadline to submit award conf. passed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 528

• Message text: Cannot accept award confirmation; deadline to submit award conf. passed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG528 - Cannot accept award confirmation; deadline to submit award conf. passed ?

  The SAP error message /SCMTMS/FAG_MSG528 indicates that the system cannot accept an award confirmation because the deadline for submitting the award confirmation has passed. This error typically occurs in the context of SAP Transportation Management (TM) when dealing with freight orders and their associated confirmations.
  Cause:
  
  Deadline Expiration: The most common cause of this error is that the deadline for submitting the award confirmation has been reached. This deadline is usually defined in the system settings and can vary based on business processes or specific configurations.
  Configuration Settings: The settings for the award confirmation deadlines may not be aligned with the business requirements, leading to premature expiration of the confirmation window.
  Process Flow Issues: There may be issues in the process flow that prevent timely submission of award confirmations, such as delays in processing or communication breakdowns.
  
  Solution:
  
  Check Deadline Settings: Review the configuration settings for award confirmation deadlines in SAP TM. You may need to adjust these settings to allow for a longer submission period if it aligns with your business processes.
  Submit Confirmation on Time: Ensure that all relevant parties are aware of the deadlines for submitting award confirmations and that they adhere to these timelines.
  Manual Intervention: If the deadline has passed and the confirmation is still needed, you may need to manually intervene by either:
  
  Extending the deadline in the system (if possible).
  Contacting your SAP support team to see if they can assist in overriding the restriction for this specific case.
  
  
  Process Review: Conduct a review of the overall process to identify any bottlenecks or issues that may be causing delays in the submission of award confirmations. Implement improvements as necessary.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration settings.
  Documentation: Refer to the SAP TM documentation for detailed information on award confirmations and related processes.
  User Training: Ensure that users involved in the award confirmation process are adequately trained on the timelines and procedures to avoid future occurrences of this error.
  
  By addressing the underlying causes and ensuring proper configuration and process adherence, you can mitigate the occurrence of this error in the future.