How To Fix /SCMTMS/FAG_MSG390 - Enter either business partner or hierarchy tree name, but not both

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 390

• Message text: Enter either business partner or hierarchy tree name, but not both

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG390 - Enter either business partner or hierarchy tree name, but not both ?

  The SAP error message /SCMTMS/FAG_MSG390 indicates that there is an issue with the input parameters in a transaction related to the Transportation Management System (TMS). Specifically, the error states that you need to enter either a business partner or a hierarchy tree name, but not both at the same time.
  Cause:
  This error typically occurs when:
  
  Both a business partner and a hierarchy tree name are entered in the same transaction or screen, which is not allowed.
  The system is expecting one of these inputs to be provided to proceed with the operation, but the presence of both leads to a conflict.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Input Fields: Review the fields in the transaction where the error occurred. Ensure that you have only filled in either the business partner field or the hierarchy tree name field, but not both.
  
  
  Clear Unnecessary Fields: If you have mistakenly entered values in both fields, clear one of them based on your requirement. If you need to work with a specific business partner, remove the hierarchy tree name, and vice versa.
  
  
  Validate Data: Ensure that the business partner or hierarchy tree name you are entering is valid and exists in the system. You can check this in the relevant master data transactions.
  
  
  Consult Documentation: If you are unsure about the context in which you are working, refer to the SAP documentation or help files related to the specific transaction or process you are using.
  
  
  Seek Help from SAP Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  Related Information:
  
  Business Partner: In SAP, a business partner is an entity that can be a customer, vendor, or any other role that interacts with your organization.
  Hierarchy Tree: This is a structured representation of relationships among various business partners or organizational units, often used for reporting or analysis purposes.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP TMS that may be related to business partner management or hierarchy tree configuration.
  
  By ensuring that you adhere to the input requirements of the transaction, you should be able to resolve the error and proceed with your work in SAP TMS.