How To Fix /SCMTMS/FAG_MSG360 - &1 rate not updated; combination of scales not relevant in charge type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 360

• Message text: &1 rate not updated; combination of scales not relevant in charge type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG360 - &1 rate not updated; combination of scales not relevant in charge type &2 ?

  The SAP error message /SCMTMS/FAG_MSG360 indicates that a rate has not been updated for a specific combination of scales in the charge type specified. This typically occurs in the context of SAP Transportation Management (TM) when trying to calculate transportation costs based on predefined rates and scales.
  Cause:
  
  Missing Rate Configuration: The most common cause is that there is no rate defined for the specific combination of scales (e.g., weight, distance, volume) for the charge type indicated.
  Incorrect Charge Type: The charge type being used may not be configured to use the scales that are relevant for the calculation.
  Inactive or Incorrect Scale: The scales defined may be inactive or incorrectly set up, leading to the system not being able to find a valid rate.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from finding the appropriate rates.
  
  Solution:
  
  
  Check Rate Configuration:
  
  Go to the rate configuration in SAP TM and verify that the rates for the specified charge type are correctly defined.
  Ensure that the scales (e.g., weight, distance) are properly set up and active.
  
  
  
  Review Charge Type Settings:
  
  Check the configuration of the charge type in question to ensure it is set up to use the relevant scales.
  Make sure that the charge type is correctly linked to the rate determination procedure.
  
  
  
  Update or Create Rates:
  
  If rates are missing, you may need to create or update the rates for the specific charge type and scale combination.
  Ensure that the rates are valid for the relevant time period and conditions.
  
  
  
  Test with Different Scenarios:
  
  If possible, test the rate determination with different scenarios to see if the issue persists across various combinations of scales and charge types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring rates and scales in SAP TM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PRC (for rate management) or /SCMTMS/SC (for charge type configuration) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/FAG_MSG360.