How To Fix /SCMTMS/FAG_MSG349 - &1 Rate not updated; &2 not relevant for the given combination of scales

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 349

• Message text: &1 Rate not updated; &2 not relevant for the given combination of scales

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG349 - &1 Rate not updated; &2 not relevant for the given combination of scales ?

  The SAP error message /SCMTMS/FAG_MSG349 indicates that a rate has not been updated because the specified rate is not relevant for the given combination of scales. This error typically occurs in the context of SAP Transportation Management (TM) when trying to determine transportation costs or rates based on the defined conditions.
  Cause:
  
  Incompatible Scale Combinations: The error usually arises when the scales defined for the rate do not match the criteria of the transaction being processed. For example, if the rate is defined for a specific weight range, but the shipment's weight falls outside that range, the rate will not be applicable.
  Missing Rate Records: There may be no rate records available for the specific combination of parameters (e.g., transportation mode, route, or other relevant criteria).
  Incorrect Configuration: The configuration of the rate scales or the conditions under which rates are applied may not be set up correctly in the system.
  
  Solution:
  
  Check Rate Scales: Review the rate scales defined in the system. Ensure that the scales are correctly configured and that they cover the range of values relevant to your transaction.
  Update Rate Records: If necessary, update or create new rate records that include the required combinations of scales. This may involve adding new entries to the rate tables or adjusting existing ones.
  Review Transportation Conditions: Ensure that the transportation conditions (such as mode, route, and other parameters) are correctly set up and that they align with the rate records.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring transportation rates and scales.
  Testing: After making changes, perform tests to ensure that the rates are now being applied correctly for the intended combinations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PRC (for rate management) or /SCMTMS/SC (for shipment cost calculation) to access the relevant configuration and data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the configurations and rates, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.