How To Fix /SCMTMS/FAG_MSG338 - Items merged to freight agreement RFQ master

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 338

• Message text: Items merged to freight agreement RFQ master

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG338 - Items merged to freight agreement RFQ master ?

  The SAP error message /SCMTMS/FAG_MSG338 Items merged to freight agreement RFQ master typically occurs in the context of the SAP Transportation Management (TM) module when there are issues related to the creation or processing of freight agreements and their associated requests for quotation (RFQs). This message indicates that multiple items in a freight agreement RFQ have been merged into a single entry, which can happen due to various reasons.
  Cause:
  
  Item Merging Logic: The system may have identified that certain items in the RFQ can be combined based on specific criteria (e.g., similar characteristics, routes, or conditions).
  Configuration Settings: The merging behavior can be influenced by configuration settings in the SAP TM module, which dictate how items are grouped or merged.
  Data Inconsistencies: There may be inconsistencies or duplicates in the data that lead the system to merge items automatically.
  User Input: Users may have inadvertently created RFQs with similar items that the system recognizes as eligible for merging.
  
  Solution:
  
  Review RFQ Items: Check the items in the RFQ to understand why they were merged. Look for similarities in the data that may have triggered the merging process.
  Adjust Configuration: If the merging behavior is not desired, review the configuration settings in the SAP TM module related to RFQs and freight agreements. Adjust the settings to prevent unwanted merging.
  Data Cleanup: Ensure that the data entered into the system is consistent and free of duplicates. This may involve cleaning up master data or ensuring that item characteristics are correctly defined.
  Manual Intervention: If necessary, manually separate the merged items if they need to be treated as distinct entries. This may involve creating new RFQs or adjusting existing ones.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling RFQ items and understanding the merging logic.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional insights into the merging logic.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users involved in creating RFQs are trained on the proper procedures and understand how item merging works within the SAP TM module.
  
  By following these steps, you should be able to address the error message and understand the underlying causes of item merging in freight agreement RFQs.