How To Fix /SCMTMS/FAG_MSG162 - Service prod. cat. &1 not in released status; release to create agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 162

• Message text: Service prod. cat. &1 not in released status; release to create agreement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG162 - Service prod. cat. &1 not in released status; release to create agreement ?

  The SAP error message /SCMTMS/FAG_MSG162 indicates that a service product category (in this case, represented by &1) is not in a released status, which is preventing the creation of an agreement. This error typically occurs in the context of SAP Transportation Management (TM) when trying to create a service agreement or similar document that requires the service product category to be in a valid state.
  Cause:
  
  Service Product Category Not Released: The primary cause of this error is that the service product category you are trying to use has not been released. In SAP, certain objects must be in a "released" state to be used in transactions.
  Configuration Issues: There may be configuration issues in the system where the service product category is not properly set up or activated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or use the service product category.
  
  Solution:
  
  
  Release the Service Product Category:
  
  Navigate to the configuration settings for service product categories in SAP TM.
  Check the status of the service product category in question.
  If it is not released, follow the necessary steps to release it. This usually involves going to the relevant customizing transaction (like /SCMTMS/PROD_CAT or similar) and changing the status to "Released".
  
  
  
  Check Configuration:
  
  Ensure that the service product category is correctly configured in the system. This includes checking all relevant settings and dependencies.
  If you are unsure about the configuration, consult with your SAP TM consultant or refer to the SAP documentation.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to create the agreement has the necessary authorizations to access and use the service product category.
  If needed, work with your SAP security team to ensure that the appropriate roles and authorizations are assigned.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on service product categories.
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring service product categories in SAP TM.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the error and successfully create the agreement in SAP TM.