How To Fix /SCMTMS/FAG_MSG011 - Error when checking header custom conditions

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/FAG_MSG -

• Message number: 011

• Message text: Error when checking header custom conditions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/FAG_MSG011 - Error when checking header custom conditions ?

  The SAP error message /SCMTMS/FAG_MSG011 typically occurs in the context of SAP Transportation Management (TM) when there are issues related to the custom conditions defined for a transportation request or a freight order. This error indicates that there is a problem with the header custom conditions that are being checked during the processing of a transportation document.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Custom Conditions: The custom conditions that are expected to be present in the header may not be defined or may be missing in the configuration.
  
  
  Incorrect Configuration: There may be an issue with the configuration of the custom conditions in the system, such as incorrect condition types or condition records.
  
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect values in the header that are required for the custom conditions to be evaluated.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the custom conditions.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Custom Conditions Configuration:
  
  Go to the Customizing settings in SAP TM and verify that the custom conditions are correctly defined.
  Ensure that the condition types and condition records are properly set up.
  
  
  
  Review the Transportation Document:
  
  Check the transportation request or freight order for any missing or incorrect data in the header that may affect the evaluation of custom conditions.
  Ensure that all required fields are filled out correctly.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to identify where the error is occurring and what specific conditions are causing the issue.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify the custom conditions.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the specific version of SAP TM you are using for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PRC (for processing transportation requests) or /SCMTMS/FREIGHT (for freight orders) to access the relevant documents.
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may resolve the issue.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCMTMS/FAG_MSG011 error in SAP TM.