How To Fix /SCMTMS/EXTRACTORS024 - Runtime: &1 seconds

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/EXTRACTORS -

• Message number: 024

• Message text: Runtime: &1 seconds

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/EXTRACTORS024 - Runtime: &1 seconds ?

  The SAP error message /SCMTMS/EXTRACTORS024 Runtime: &1 seconds typically indicates that a certain extractor process in the SAP Transportation Management System (TMS) has exceeded a predefined runtime threshold. This can happen during data extraction processes, where the system is trying to retrieve or process data, and the operation takes longer than expected.
  Cause:
  
  Long-running Queries: The extractor may be executing a query that takes too long due to large data volumes or inefficient query design.
  System Performance Issues: The underlying database or application server may be experiencing performance issues, such as high load or insufficient resources (CPU, memory).
  Lock Contention: Other processes may be locking the data that the extractor needs to access, causing delays.
  Network Latency: If the extractor is accessing data from a remote system, network issues could contribute to longer runtimes.
  Configuration Issues: Incorrect configuration settings for the extractor or the TMS system may lead to inefficiencies.
  
  Solution:
  
  Optimize Queries: Review and optimize the SQL queries used by the extractor. Ensure that they are efficient and indexed properly.
  Monitor System Performance: Use transaction codes like ST03N, ST04, or ST06 to monitor system performance and identify bottlenecks.
  Increase Runtime Threshold: If the long runtime is acceptable for your business process, consider increasing the threshold for the extractor to avoid triggering the error.
  Check for Locks: Use transaction SM12 to check for locks on the database that may be causing delays and resolve any issues.
  Review Configuration: Ensure that the extractor and TMS configurations are set up correctly and are aligned with best practices.
  Schedule Off-Peak: If possible, schedule the extraction processes during off-peak hours to reduce load on the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or provide patches related to the extractor.
  Performance Tuning: Consider engaging with SAP Basis or performance tuning experts if the issue persists, as they can provide deeper insights into system performance.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with SAP support or your technical team for further investigation.