How To Fix /SCMTMS/EXTRACTORS002 - Current data request no. (&1) differs from saved data request no.(&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/EXTRACTORS -

• Message number: 002

• Message text: Current data request no. (&1) differs from saved data request no.(&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/EXTRACTORS002 - Current data request no. (&1) differs from saved data request no.(&2) ?

  The SAP error message /SCMTMS/EXTRACTORS002 Current data request no. (&1) differs from saved data request no.(&2) typically occurs in the context of SAP Transportation Management (TM) when there is a mismatch between the current data request number and the saved data request number. This can happen during data extraction processes, such as when trying to extract data for reporting or analysis.
  Cause:
  
  Data Request Mismatch: The error indicates that the system is trying to process a data request that does not match the previously saved request. This can occur if the data extraction process was interrupted or if there were changes made to the data after the initial request was saved.
  Concurrency Issues: If multiple users or processes are trying to access or modify the same data simultaneously, it can lead to inconsistencies.
  System Configuration: Incorrect configuration settings in the TM system or in the data extraction process can also lead to this error.
  
  Solution:
  
  Check Data Request Numbers: Verify the data request numbers involved. Ensure that the current request number matches the saved request number. If they do not match, you may need to re-initiate the extraction process.
  Re-run the Extraction: If the extraction process was interrupted, try to re-run the extraction from the beginning. This may involve resetting the extraction parameters or reconfiguring the extraction job.
  Clear Temporary Data: Sometimes, clearing temporary data or cache related to the extraction process can resolve the issue. This can be done through transaction codes like SM37 (to check job logs) or SM21 (to check system logs).
  Check for Locks: Use transaction SM12 to check for any locks on the data that might be causing the issue. If there are locks, you may need to wait for them to be released or manually release them if appropriate.
  Consult Documentation: Review SAP notes or documentation related to the specific version of SAP TM you are using. There may be known issues or patches available that address this error.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCMTMS for Transportation Management, SM37 for job monitoring, and SM12 for lock management.
  SAP Notes: Search for SAP Notes related to /SCMTMS/EXTRACTORS002 for any specific fixes or recommendations provided by SAP.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error message effectively.