How To Fix /SCMTMS/EM_INT008 - System failure when calling function &1 on RFC dest. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/EM_INT -

• Message number: 008

• Message text: System failure when calling function &1 on RFC dest. &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/EM_INT008 - System failure when calling function &1 on RFC dest. &2 ?

  The SAP error message /SCMTMS/EM_INT008 System failure when calling function &1 on RFC dest. &2 typically indicates that there is a problem with the Remote Function Call (RFC) to a specific destination in the SAP system. This error can occur in the context of SAP Transportation Management (TM) or other modules that rely on RFC communication between systems.
  Causes:
  
  RFC Destination Issues: The RFC destination specified in the error message may be incorrectly configured, inactive, or not reachable.
  Network Issues: There may be network connectivity problems between the systems involved in the RFC call.
  Authorization Issues: The user or service account used for the RFC call may not have the necessary authorizations to execute the function.
  Function Module Issues: The function module being called may not exist, may have been changed, or may have errors in its implementation.
  System Configuration: There may be configuration issues in the SAP system that affect the execution of the function module.
  Performance Issues: The system may be experiencing performance issues, leading to timeouts or failures in processing the RFC call.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 and verify the configuration of the RFC destination mentioned in the error message.
  Test the connection to ensure it is active and reachable.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the systems.
  Check firewall settings and network routes.
  
  
  
  Authorization Check:
  
  Verify that the user or service account has the necessary authorizations to execute the function module.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  Function Module Verification:
  
  Check if the function module specified in the error message exists and is correctly implemented.
  Use transaction SE37 to look up the function module and check for any issues.
  
  
  
  System Configuration:
  
  Review the configuration settings in the SAP system related to the function module and RFC communication.
  Ensure that all necessary parameters are correctly set.
  
  
  
  Performance Monitoring:
  
  Monitor system performance to identify any bottlenecks or issues that may be affecting RFC calls.
  Use transaction ST22 to check for dumps that may provide more information about the failure.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs (transaction SM21) and traces (transaction ST01) for more detailed error messages or clues about the failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.