How To Fix /SCMTMS/EHS_DG_CHECK011 - &1: Item &2: Invalid multiplication factor &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/EHS_DG_CHECK -

• Message number: 011

• Message text: &1: Item &2: Invalid multiplication factor &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/EHS_DG_CHECK011 - &1: Item &2: Invalid multiplication factor &3 ?

  The SAP error message /SCMTMS/EHS_DG_CHECK011 typically relates to issues in the Transportation Management System (TMS) when dealing with dangerous goods (DG) handling. The specific error message indicates that there is an invalid multiplication factor for a particular item in the context of dangerous goods checks.
  Cause:
  
  
  Invalid Multiplication Factor: The multiplication factor for the item specified is not valid. This could be due to:
  
  Incorrect configuration in the dangerous goods master data.
  Missing or incorrect entries in the relevant tables that define how dangerous goods should be handled.
  The multiplication factor may not be defined for the specific item or may be set to a value that is not acceptable (e.g., zero or negative).
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the item, such as missing attributes or incorrect settings in the dangerous goods data.
  
  
  Configuration Issues: The system configuration for dangerous goods handling may not be set up correctly, leading to issues when calculating the required quantities or factors.
  
  
  Solution:
  
  
  Check Dangerous Goods Master Data:
  
  Go to the dangerous goods master data for the item in question and verify the multiplication factor. Ensure that it is set correctly and is a valid value.
  
  
  
  Review Item Configuration:
  
  Check the configuration settings for the item in the relevant SAP modules (like Material Management or Sales and Distribution) to ensure that all necessary fields are filled out correctly.
  
  
  
  Validate Data Consistency:
  
  Run consistency checks on the dangerous goods data to identify any discrepancies or missing information.
  
  
  
  Adjust Multiplication Factor:
  
  If the multiplication factor is incorrect, update it to a valid value that complies with the dangerous goods regulations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to dangerous goods handling for specific guidelines on how to configure and manage dangerous goods data.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like EHS_DG_MAINTAIN to maintain dangerous goods master data or EHS_DG_CHECK to perform checks on dangerous goods.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/EHS_DG_CHECK011.