How To Fix /SCMTMS/DPP027 - Method SAVE_END_OF_BUSINESS failed with INSTANCE_ERROR

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/DPP -

• Message number: 027

• Message text: Method SAVE_END_OF_BUSINESS failed with INSTANCE_ERROR

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/DPP027 - Method SAVE_END_OF_BUSINESS failed with INSTANCE_ERROR ?

  The SAP error message /SCMTMS/DPP027 Method SAVE_END_OF_BUSINESS failed with INSTANCE_ERROR typically occurs in the context of SAP Transportation Management (TM) and is related to issues during the execution of the method that saves the end-of-business process for a specific instance. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP TM system can lead to errors during the execution of business processes.
  Database Issues: Problems with the database, such as locks, corruption, or connectivity issues, can cause this error.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the action.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures in executing the method.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing entries. This may involve checking master data, transaction data, and configuration settings.
  Configuration Review: Review the configuration settings in SAP TM to ensure they are set up correctly. This may involve checking the settings for the relevant business processes.
  Database Check: Check the database for any locks or issues. You may need to work with your database administrator to resolve any underlying database problems.
  User Authorizations: Ensure that the user executing the transaction has the necessary authorizations to perform the action.
  System Performance: Monitor system performance and consider optimizing the system or scheduling heavy processes during off-peak hours to avoid timeouts.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search the SAP Support Portal for notes related to /SCMTMS/DPP027.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for Transportation Management to understand the business processes and configurations involved.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.