How To Fix /SCMTMS/DO_TRNSPCHRG060 - Credit amount for charge type &1 doesn't match invoiced amount

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/DO_TRNSPCHRG -

• Message number: 060

• Message text: Credit amount for charge type &1 doesn't match invoiced amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/DO_TRNSPCHRG060 - Credit amount for charge type &1 doesn't match invoiced amount ?

  The SAP error message /SCMTMS/DO_TRNSPCHRG060 indicates that there is a discrepancy between the credit amount for a specific charge type and the invoiced amount. This typically occurs in the context of transportation management within SAP, where charges and credits are applied to transportation processes.
  Cause:
  
  Data Entry Errors: The credit amount entered for the charge type does not match the amount that was invoiced. This could be due to manual entry errors or incorrect data being pulled from other systems.
  Configuration Issues: There may be issues with the configuration of charge types or the way they are set up in the system, leading to mismatches.
  Incomplete or Incorrect Billing: The billing document may not have been created correctly, or there may be missing information that leads to discrepancies.
  Currency Differences: If the credit and invoice amounts are in different currencies, conversion issues may lead to mismatches.
  Changes in Charges: If there have been changes to the charge types or rates after the invoice was generated, this could lead to discrepancies.
  
  Solution:
  
  Verify Data: Check the credit amount entered for the charge type against the invoiced amount. Ensure that both amounts are correct and match.
  Review Configuration: Look into the configuration of the charge types in SAP. Ensure that they are set up correctly and that there are no inconsistencies.
  Check Billing Documents: Review the billing documents related to the transportation charges. Ensure that all necessary information is included and that the amounts are correct.
  Currency Conversion: If applicable, ensure that currency conversion rates are correct and that both amounts are being compared in the same currency.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to handle charge types and billing discrepancies.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as /SCMTMS/DO_TRNSP for transportation management.
  SAP Notes: Check for any SAP Notes related to this error message that may provide additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.