How To Fix /SCMTMS/DO_TRNSPCHRG021 - Item &1: Calculation rule quantity not expected

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/DO_TRNSPCHRG -

• Message number: 021

• Message text: Item &1: Calculation rule quantity not expected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/DO_TRNSPCHRG021 - Item &1: Calculation rule quantity not expected ?

  The SAP error message /SCMTMS/DO_TRNSPCHRG021 Item &1: Calculation rule quantity not expected typically occurs in the context of Transportation Management (TM) when there is a mismatch between the expected quantity for a calculation rule and the actual quantity being processed. This can happen during the calculation of transportation charges or when processing freight agreements.
  Cause:
  
  Mismatch in Quantity: The quantity defined in the calculation rule does not match the quantity of the item being processed. This could be due to incorrect data entry or configuration.
  Configuration Issues: The calculation rules may not be properly configured to handle the specific scenarios or item types being processed.
  Data Inconsistencies: There may be inconsistencies in the master data (e.g., material master, customer master) that affect the calculation of transportation charges.
  Freight Agreement Issues: If a freight agreement is being used, it may not be set up correctly to accommodate the quantities being processed.
  
  Solution:
  
  Check Calculation Rules: Review the calculation rules defined in the system. Ensure that the expected quantities are correctly set up and match the items being processed.
  Verify Item Quantities: Check the quantities of the items in the relevant documents (e.g., sales orders, delivery documents) to ensure they align with the expected quantities in the calculation rules.
  Review Configuration: If necessary, consult with your SAP TM configuration team to ensure that the calculation rules and freight agreements are set up correctly.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data that may be causing the issue.
  Testing: After making adjustments, conduct tests to ensure that the error no longer occurs and that transportation charges are calculated correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/CHRG to access charge calculation settings or /SCMTMS/DO for transportation order processing.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Transportation Management and charge calculation rules.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.