How To Fix /SCMTMS/DO_TRNSPCHRG017 - Credit amount cannot be negative

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/DO_TRNSPCHRG -

• Message number: 017

• Message text: Credit amount cannot be negative

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/DO_TRNSPCHRG017 - Credit amount cannot be negative ?

  The SAP error message /SCMTMS/DO_TRNSPCHRG017 Credit amount cannot be negative typically occurs in the context of Transportation Management (TM) when dealing with charge calculations, particularly when a credit amount is being processed. This error indicates that the system has encountered a situation where a credit amount is being set to a negative value, which is not allowed.
  Cause:
  
  Incorrect Configuration: The configuration of charge types or conditions may allow for negative values, which can lead to this error.
  Data Entry Error: A user may have inadvertently entered a negative value for a credit amount in the relevant transaction or document.
  Calculation Logic: There may be an issue with the logic used to calculate charges, leading to an unintended negative credit amount.
  Master Data Issues: Incorrect or incomplete master data related to customers, vendors, or charge types can also lead to this error.
  
  Solution:
  
  Review Input Values: Check the input values for the transaction where the error occurred. Ensure that no negative values are being entered for credit amounts.
  Configuration Check: Review the configuration settings for charge types in the SAP TM system. Ensure that negative values are not allowed for credit amounts.
  Data Validation: Implement data validation checks to prevent users from entering negative values in fields where they are not allowed.
  Debugging: If the error persists, consider debugging the calculation logic to identify where the negative value is being generated.
  Consult Documentation: Refer to SAP documentation or notes related to charge calculations in TM for any known issues or updates that may address this error.
  Contact Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that may be involved in charge calculations, such as /SCMTMS/CHARGE or /SCMTMS/DO_TRNSP.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide guidance on configuration settings.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.