How To Fix /SCMTMS/DO_TRNSPCHRG011 - Charge calculation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/DO_TRNSPCHRG -

• Message number: 011

• Message text: Charge calculation failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/DO_TRNSPCHRG011 - Charge calculation failed ?

  The SAP error message /SCMTMS/DO_TRNSPCHRG011 Charge calculation failed typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the calculation of transportation charges. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Possible Causes:
  
  
  Missing Configuration: The charge calculation may fail if the necessary configuration for charge calculation is not set up correctly in the system. This includes missing condition records or incorrect settings in the pricing procedure.
  
  
  Data Inconsistencies: Inconsistent or incomplete data in the transportation charge master data, such as missing key fields or incorrect entries, can lead to calculation failures.
  
  
  Invalid Master Data: Issues with master data, such as incorrect or missing information in the business partner, material, or location data, can also cause this error.
  
  
  Custom Logic: If there are custom enhancements or user exits that affect charge calculation, errors in this custom logic can lead to failures.
  
  
  System Performance: In some cases, performance issues or timeouts during the charge calculation process can result in this error.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for transportation charges in SAP TM. Ensure that all necessary condition records are created and that the pricing procedure is correctly defined.
  
  
  Validate Master Data: Check the relevant master data for completeness and accuracy. Ensure that all required fields are filled and that there are no inconsistencies.
  
  
  Review Custom Logic: If there are any custom enhancements related to charge calculation, review the code for errors or issues that could be causing the failure.
  
  
  Debugging: Use the debugging tools in SAP to trace the charge calculation process. This can help identify the exact point of failure and provide insights into the underlying issue.
  
  
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the failure.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to charge calculation in SAP TM for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/CHARGE for charge management and /SCMTMS/DO_TRNSP for transportation planning.
  SAP Notes: Search for SAP Notes related to charge calculation issues in SAP TM, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the /SCMTMS/DO_TRNSPCHRG011 Charge calculation failed error in SAP TM.