How To Fix /SCMTMS/DG004 - Unknown whether dangerous goods check is requested; inconsistent data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/DG -

• Message number: 004

• Message text: Unknown whether dangerous goods check is requested; inconsistent data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/DG004 - Unknown whether dangerous goods check is requested; inconsistent data ?

  The SAP error message /SCMTMS/DG004 Unknown whether dangerous goods check is requested; inconsistent data typically occurs in the context of the SAP Transportation Management System (TM) when there is an issue related to the handling of dangerous goods during transportation planning. This error indicates that the system is unable to determine whether a dangerous goods check is required due to inconsistent or missing data.
  Causes:
  
  Missing Configuration: The system may not be properly configured to handle dangerous goods checks. This could include missing settings in the dangerous goods management configuration.
  Incomplete Master Data: The material master data or the transportation lane may not have the necessary information regarding dangerous goods classification.
  Inconsistent Data: There may be inconsistencies in the data related to the shipment, such as missing or conflicting information about the dangerous goods status.
  Transport Request Issues: The transport request may not have the necessary details filled out, leading to ambiguity in whether a dangerous goods check is needed.
  
  Solutions:
  
  Check Configuration: Ensure that the dangerous goods management settings in SAP TM are correctly configured. This includes checking the relevant customizing settings in SPRO.
  Review Master Data: Verify that the material master data for the items being transported includes the necessary dangerous goods information. This includes checking the dangerous goods classification and any relevant regulatory information.
  Validate Shipment Data: Review the shipment or transport request data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Check Transportation Lane: Ensure that the transportation lane used for the shipment is configured to handle dangerous goods if applicable.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on dangerous goods management and the relevant configuration steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: After making changes, conduct tests to ensure that the dangerous goods checks are functioning as expected and that the error does not reoccur.
  
  By addressing the underlying causes and ensuring that all necessary configurations and data are in place, you should be able to resolve the error message /SCMTMS/DG004.