How To Fix /SCMTMS/COMMON067 - Can't cancel any freight order; threshold not reached

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/COMMON -

• Message number: 067

• Message text: Can't cancel any freight order; threshold not reached

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/COMMON067 - Can't cancel any freight order; threshold not reached ?

  The SAP error message /SCMTMS/COMMON067 indicates that a user is attempting to cancel a freight order, but the system has determined that the cancellation cannot be processed because a certain threshold has not been reached. This is typically related to the business rules set up in the SAP Transportation Management (TM) module.
  Cause:
  
  Threshold Settings: The system has defined thresholds for canceling freight orders. These thresholds can be based on various criteria such as time, status of the freight order, or financial implications.
  Freight Order Status: The freight order may be in a status that does not allow for cancellation. For example, if the order is already completed or invoiced, it may not be eligible for cancellation.
  Business Rules: Custom business rules or configurations may prevent the cancellation of freight orders unless certain conditions are met.
  
  Solution:
  
  Check Threshold Settings: Review the configuration settings for freight order cancellations in the SAP TM system. This can typically be found in the customizing settings under the relevant transportation management area.
  Review Freight Order Status: Check the status of the freight order you are trying to cancel. If it is in a status that does not allow cancellation, you may need to take alternative actions, such as reversing the order or making adjustments.
  Consult Documentation: Refer to the SAP documentation or help files related to freight order management to understand the specific thresholds and conditions that apply to your scenario.
  Contact Support: If you are unable to resolve the issue through configuration or status checks, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system setup.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates on known issues.
  Transaction Codes: Familiarize yourself with transaction codes related to freight order management, such as /SCMTMS/FREIGHT_ORDER for managing freight orders.
  User Roles and Authorizations: Ensure that the user attempting to cancel the freight order has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.